Effective Date: 19 March 2026
At The Craft Hub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
- Name, phone number, email address
- Shipping and billing address
- Order and customisation details
- Payment information (processed securely via third-party providers)
2. How We Use Your Information
- To process and deliver your orders
- To communicate order updates and customer support
- To personalise your gifting experience
- To improve our products and services
3. Sharing of Information
- We do not sell or rent your personal information.
- Your information may be shared with trusted third parties such as delivery partners and payment gateways only to fulfil your order.
4. Data Security
- We take appropriate measures to protect your personal data from unauthorised access, misuse, or disclosure.
- All payment transactions are processed through secure payment gateways.
5. Cookies & Tracking
- Our website may use cookies to enhance user experience and improve functionality.
- Cookies help us understand user behaviour and improve our services.
6. Your Rights
- You can request access, correction, or deletion of your personal data.
- You may opt out of promotional communications at any time.
7. Third-Party Links
- Our website may contain links to third-party websites.
- We are not responsible for the privacy practices of those websites.
8. Changes to Privacy Policy
- We may update this Privacy Policy from time to time.
- Any changes will be posted on this page.
9. Contact Us
The Craft Hub Support Team
Email / WhatsApp: thecrafthub23@gmail.com / +91 9730014294
